shipping & returns
Shipping & Returns
For all the products that are in stock, we will guarantee delivery within 14 days after order is confirmed. If you need the delivery to be made at a certain time, please inform us when the order was placed.
Please note that we do not list wholesale price on our site as we only supply to retailers. All products you ordered will show zero amounts and we will give the price only to our authorized resellers.
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T&R Delivery Truck
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Warehouse Stock Rack
Warranty & Payment
Warranty Service
Warranty Period
All products come with one year warranty on the parts and structure from the date of purchase on your tax invoice.
Our 7 days replacement policy is only applicable to Dead on Arrival (DOA) products. It is your responsibility to ensure that the correct goods are ordered. All goods sold are non-refundable after 7 days of the invoice. Restocking charge of 10% apply to goods returned within 7 days of the invoice date.
Warranty Cover
We are not responsible for any damages from your transport and installation. The warranty covers only those defects which arise as a result of normal use and does not apply to any improper use or transport.
Return and refund
During the warranty period, faulty products are subject to repairing or replacement. Refunds are only applicable to products under warranty and the products are not longer available and cannot be repaired.
Service Report
For all the stores, please contact with us then fill out and send us service request form as soon as possible for any warranty claim.
Payment Service
Payment terms are strictly Payment Prior Delivery unless a credit facility has been established by completing a credit application. Before dispatching, payment will be subject to bank clearance. Direct deposits or EFT can be made to the following account:
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Account Name
T & R Furniture
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Bank Name
CBA
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BSB
062 184
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Account No
1101 9410
Terms & Conditions
Terms and Conditions of Use
Please read these terms and conditions of use carefully. By visiting. shopping on this web site operated by T&R Furniture, You agree to be bound by these terms and conditions.
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Important Information about This Terms and Condition
ou agree to this Agreement, and all of its terms and conditions, by visiting, browsing, shopping, accessing or otherwise using the Site. These terms and conditions are subject to change without prior notice at any time. By visiting, browsing, shopping, accessing or otherwise using the Site after a change has been posted to the Site, the Customer accepts that change. Customers should check this User Agreement.
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The right to change prices and cancel orders without notice
We reserve the right to change prices without notice due to the nature of our industry. We reserve the right to refuse or cancel any orders, whether or not the order has been confirmed and payment made. If the payment has being made for the purchase and your order is cancelled, we will notify you immediately and refund the amount paid for. We will inform you as soon as possible of any changes in prices, or cancellation of orders.
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Limitation of Liability
Under no circumstances, including, but not limited, shall Founder be liable for any direct, indirect, incidental or consequential damages, including, but not limited to, loss profit of business, arising out of use, or inability to use of this site.
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Account and Password Protection
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computers, and you agree to accept responsibility for all activities that occur under your account or password.
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Cancellation of orders or Change of orders
We may not refund in full simply because you change your mind. We reserve the rights to keep up to 20% of the full invoice amount payment for such cases, including change of orders. Title of goods and services sold do not pass on to you unless payment is made in full. We reserve the rights to collect the goods if full payment is not made.
Cooperation bands
we have worked with brands
our products could be purchase directly from the following furniture franchises.
